qyinfo@haiyihn.com
Pre-sales Support
Q: How do you prevent air leakage?
We use high-quality sealing techniques and durable materials to minimize air leakage. We also offer repair kits for emergency use.
Q: Can children use it without supervision?
No, adult supervision is always recommended for safety reasons.
Q: Do you provide safety instructions?
Yes, we provide a complete safety and operation manual with each order.
Q: How many people can use the inflatable at once?
Capacity depends on the design and size. We will recommend safe capacity limits based on your model.
Q: Is the material non-toxic and eco-friendly?
Yes, all materials are non-toxic and safe for children and adults.
Q: What safety features are included?
Safety nets, soft edges, non-slip surfaces, and secure anchoring systems are all included.
After-Sales Support
Q: What if goods are damaged during shipping?
We will assist you with claims and provide solutions promptly.
Q: Can you ship to Amazon warehouse?
Yes, we support delivery to Amazon FBA and third-party warehouses.
Q: What documents do you provide?
We provide all necessary documents, such as contract, invoice, packing list, and shipping relevant documents.
Q: Can I track my order?
Yes, tracking information will be provided after shipment.
Q: What is the packaging method?
Products are tightly packed in durable PVC bags, and wooden pallet/box for protection if needed.
Q: Do you handle customs clearance?
We offer customs clearance service based on the destination port.
Order Form
Get In Touch & Place Your Order
We provide you with a convenient online ordering channel, supporting inquiries via form submission, email and WhatsApp. Feel free to contact us whenever you need assistance, and we will serve you wholeheartedly.
Contact Us
WhatsApp / Mobile / Wechat
E-Mail: qyinfo@haiyihn.com
ADD: No. 151, Songshan South Road, Zhengzhou City, Henan Province
We Look Forward To Working With You!